Photographed by our co-founder Courtney Kelly, a bee lover. Small, steady steps, a little sweetness.
Pain that has lasted for months can affect everything from work and sleep to the things you love doing. If you’ve tried a few things already and you’re still sore, you’re not alone. We take the time to understand your whole story and work with you on a plan to help you move and live well again.
Pain is your body’s alarm system. It’s there to protect you, but it isn’t a simple measure of damage. Pain is created by the brain, and it reflects a mix of physical, emotional and social factors. It can carry on even after the tissues have healed.
Your brain also remembers pain pathways. The more often a pathway is triggered, the easier it is to trigger again, a bit like a well-worn track through the bush. Over time the alarm can become over-protective and more sensitive, so things that used to feel fine can start to hurt.
How we feel pain is also filtered through our thoughts about it, our past experiences, stress, sleep and even our personality. Persistent pain is real. The good news is that because the nervous system can learn, it can also unlearn, and understanding this is often the first step.
Scans such as x-rays and MRIs are very good at ruling out serious problems such as fractures, disease or tumours. They can’t explain why you are in pain. Many people have changes on their scans as they get older with no pain at all, so a change on a scan isn’t always the cause. A scan is just one piece of the puzzle.
Every plan is built around you and your goals, and usually combines several things:
The words and thoughts we use about pain matter. When pain comes on, it’s natural to jump to worst-case thinking: “Here it goes again, I’ll have to cancel everything.” That fear can turn the volume up. Changing the story can help turn it down.


The goal isn’t to never have a flare-up again. It’s to know you can get through one with confidence and a plan. Be kind to yourself along the way, cut yourself a break and celebrate the small wins, because progress isn’t all or nothing.
Pain doesn’t always mean damage, and movement is usually one of the most helpful things you can do. Rather than telling you to stop, we teach you how to listen to your body and adjust, using a simple pain-monitoring guide.
Over time this gives you the skills to manage and adapt your own activity, with us supporting you along the way. Read more about the pain-monitoring model.
Persistent pain is rarely about one thing, so we have a wide range of treatment options and combine them to suit you.
With so many options available, there’s a lot we can do to help you feel more comfortable. It all starts with a thorough assessment, a clear diagnosis and a plan we work out together.

Laser is an option we often use for persistent pain, especially when tissues or nerves have become very sensitive. Photobiomodulation uses light to help reduce inflammation, support tissue repair and calm heightened nerve sensitivity. It’s gentle and non-invasive, and we usually combine it with movement and other care.
If you describe burning or other nerve-type sensations, part of your pain may be coming from a nerve that has become irritated or trapped. For some people, a local anaesthetic injection can be a helpful part of their plan. It is local anaesthetic only, not a steroid.
Think of the nerve like a pool noodle squeezed into a bath. When it doesn’t have room to move, perhaps because of scar tissue around it, it can become sensitive and sore. The injection adds fluid around the nerve, a bit like moving the noodle from the bath into a pool, giving it more room and helping free it up. It can also help reset the brain so it stops treating that pain as normal.
Responses vary. Some people need more than one injection, spaced a few weeks apart, and we review how you’re going after each one. Injections are always combined with the rest of your plan, such as strengthening, footwear and orthotics, and we’ll talk through whether they’re suitable for you.
Persistent pain is often best managed by a team. We regularly work alongside GPs, physiotherapists, psychologists and other health professionals, so everyone is working towards the same goals. If you have a GP Chronic Condition Management plan, you can use it for podiatry.
Not everyone needs treatment. Sometimes the most helpful thing is a clear explanation of what’s going on, practical advice and a plan you can manage yourself. We’ll always talk you through every option, including no treatment, so you can decide what’s right for you.
Not always. With persistent pain, the body’s alarm system is often more sensitive, so you can feel pain without ongoing damage. We’ll help you work out what is safe to do and how to build up gradually.
No. The injections we use for nerve-related pain are local anaesthetic only. We’ll explain how they work and whether they suit you at your assessment.
Scans are very good at ruling out serious problems, but they can’t explain why you are in pain. Many people have changes on scans with no pain at all, so a scan is just one piece of the puzzle.
Many people we see have tried several treatments. We take the time to look at the whole picture and work with you on a plan that suits you.
We allow time to hear your full story and assess you properly. Our team can tell you the length when you book.
Yes. If your GP has given you a Chronic Condition Management referral, you can use it for podiatry and receive a Medicare rebate.
No. You can book directly with one of our podiatrists.
We don’t offer on-the-spot claiming. If your extras cover includes podiatry, you can claim with your fund using your itemised receipt. Check with your fund about your level of cover.