What to expect

Your first appointment at The Foot Studio, step by step.

Patient fact sheet

Every person is different, so your visit is shaped around you.

Here’s what happens, step by step, so you know what to expect before you arrive. If anything isn’t clear, call us on (08) 9280 0223 and we’ll talk it through.

Reviewed by The Foot Studio clinical team  ·  Updated November 2026

Before you come

Booking and what to bring

Book online or call (08) 9280 0223. Not sure which appointment to choose? Call us and we’ll help.

You don’t need a referral. If you have a Medicare, DVA or NDIS referral or plan, bring the details. Please bring a list of your medications too.

Jesara, our practice manager, at the front desk
“There’s more than one way to look after your feet.”
Your feet, your way

Everyone experiences the world differently, and you know yourself best. Whether it’s sensory needs, nerves or just how you like to do things, let us know what helps when you book, and we’ll shape your visit around you. You might like to ask for a quieter time of day, a longer appointment, a support person, to wait somewhere other than reception, or to know who you’ll see beforehand.

The footwear and movement shop at The Foot Studio
Getting here

Level 1, 216 Stirling Highway, Claremont

  • Park in the car park underneath the building, or at the back, where you’ll see clear The Foot Studio signs.
  • A lift will take you to Level 1.
  • Claremont train station is about 1 km away, around a 12 to 15 minute walk. Buses along Stirling Highway stop nearby.

Please arrive about 10 minutes early so you can find us, settle in and enjoy a complimentary tea or coffee.

Our front of staff team will welcome you and make your tea or coffee. The studio is light-filled with plenty of plants, and our footwear and movement shop and nail hub are also on site.

Your appointment

Choose the appointment you’ve booked

What to wear

Whatever is comfortable

You’ll just need to take off your shoes and socks.

What to bring

Your everyday shoes

The shoes you wear most, if your concern is rubbing, corns or callus. And a list of your medications.

What happens
1

We talk first

What’s bothering you, how long it’s been there, what you’ve tried, and your general health.

2

We check your feet

Your skin and nails, plus a quick check of feeling and circulation.

3

We explain

What we found, and your options, including doing nothing if that’s reasonable.

4

Treatment on the day

If you’re happy to go ahead. Trimming and thinning nails, removing corns and callus, or smoothing cracked heels.

5

Next steps

How to look after your feet at home, and when to come back, if you need to.

Things you might hear or feel
A model of the bones of the foot with eucalyptus leaves
The nail drill

A very gentle buzzing

For some people it may tickle. It helps us safely and gently reduce thickened nails.

A podiatrist checking blood flow in a patient’s toes
Nail clippers, scalpel and files

Gentle, careful hands

Our podiatrists are trained to use these instruments safely. Before using a scalpel, we check your blood flow to make sure it’s safe for you. Treatment is gentle, and most people find it comfortable.

Need a procedure?

If you need a procedure, such as ingrown toenail surgery or wart treatment, we’ll book this as a separate appointment. We’ll explain what’s involved and give you an estimate of the cost first.

Bringing a child

Little feet, relaxed visits

Parents or carers stay with children for the whole appointment.

Bring their school and sports shoes, and any shoes they love or refuse to wear. We keep things relaxed, use play where we can, and kids can take breaks whenever they need.

A child on a balance bike splashing through a puddle

You can ask to pause, stop or have something explained at any time.

Before you leave

Your plan, and what’s next

We’ll go over your plan and any home care, and our front of staff team will help you book a follow-up if you need one.

You pay on the day, and we’ll give you an itemised receipt to claim from your health fund. With your consent, we can send a report to your GP.

Booked a diabetes assessment? See Diabetes and your feet for what’s included.

More fact sheets

Helpful resources

What does a podiatrist do?

Health from the ground up: movement, confidence and care, and when to see us or your GP.

Funding your visit

Health funds, Medicare, NDIS, DVA and Support at Home, explained simply, with what to bring for each.

Diabetes and your feet

Daily checks, everyday care, footwear, and how often to have your feet checked.

All patient resources →

Ready when you are